At 1 Lottery Game, we believe every player’s voice matters. Whether you have a question, a problem, or just want to share your feedback, we are here to listen. Your messages help us improve and make the game more enjoyable for everyone.
You can easily connect with us through the Contact section on our platform. To help us solve your issue quickly, please share details like your name, account ID, the issue you faced, and the time it happened. Adding a screenshot, if possible, makes it even easier for us to understand.
When contacting us, it is helpful if you provide:
Our support team is ready to help you with:
Every message is checked by our team with care. We reply in simple words so that everything is easy to understand. If more information is needed, we will politely ask before solving the issue.
We usually reply within 24 hours. On weekends or busy days, it might take a little longer, but we never miss your message.
All details you share with us remain private. We do not share your information with anyone. Protecting your data is part of our promise.
If you feel your issue has not been fully solved, you can always contact us again. You also have the option to request help from a senior support team member.
Getting help from our team is always free. If someone asks you for money in the name of support, it is not us, and you should report it immediately.
If you are new, remember there is no such thing as a silly question. We will guide you step by step and make sure your journey with 1 Lottery Game is smooth and simple.
We are always here when you need us. Communication helps us stay connected with you, and your trust is our top priority.